Refund policy

 

Last Updated: April 17, 2026

Thank you for visiting OCEAN FEMME.

1. Affiliate Relationship Disclosure OCEAN FEMME is an affiliate marketing website. We do not sell, ship, or stock any of the products featured on this site. All purchases made through our links are processed and fulfilled by our partner, SilkSilky.com.

2. Refund and Return Requests Because your transaction occurs directly on SilkSilky’s platform, OCEAN FEMME does not have access to your order details, payment information, or shipping status. Consequently, we cannot process returns, exchanges, or refunds.

If you are not satisfied with your purchase or need to request a refund, you must contact SilkSilky’s Customer Service directly.

3. SilkSilky Return Policy We recommend reviewing the official SilkSilky Return Policy before completing your purchase. Generally, SilkSilky offers a return period for most items (such as silk bedding, apparel, provided they are in original, unworn, and unwashed condition.

To start a return: Please visit SilkSilky.com and navigate to their "Returns" or "Contact Us" section.

Issues with your order: For damaged items, missing packages, or sizing issues, please reach out to SilkSilky’s support team with your order number.

4. Limitation of Liability OCEAN FEMME is not responsible for any disputes, financial losses, or dissatisfaction arising from your transactions with SilkSilky.com. We provide recommendations based on our research, but the final contract of sale is between you and the merchant.